Integrity Garage Doors & Gates

Integrity Garage Doors & Gates

Privacy Policy

This Privacy Policy explains how we collect, use, protect, and manage information submitted through our website, phone calls, emails, text messages, and service requests.

Last updated: June 20, 2026

1. Overview

Integrity Garage Doors & Gates respects your privacy. This policy describes the types of information we may collect, how we may use it, when it may be shared, and the choices you have regarding your information.

2. Information We May Collect

We may collect information that you provide directly to us, including:

  • Name, phone number, email address, and preferred contact method.
  • Service address, ZIP code, appointment details, and access instructions.
  • Details about your garage door, gate, opener, repair issue, requested service, photos, notes, or messages you send to us.
  • Billing, payment, financing, or transaction-related information when needed to process service, payment, estimates, or financing requests.
  • Communications with us by phone, email, text message, website form, or other customer service channels.

We may also collect limited website usage information, such as device type, browser type, pages visited, general location information, referral source, and other technical data through hosting, analytics, security, or advertising tools.

3. How We Use Information

We may use information to:

  • Respond to service requests, questions, estimates, and appointment inquiries.
  • Schedule, confirm, perform, and follow up on garage door or gate services.
  • Provide quotes, recommendations, invoices, receipts, warranty information, and customer support.
  • Communicate by phone, text message, email, or other channels regarding your request or service history.
  • Improve our website, advertising, customer experience, scheduling process, safety procedures, and service quality.
  • Protect our business, customers, employees, website, systems, and legal rights.
  • Comply with applicable laws, regulations, business records, insurance, tax, and legal obligations.

4. Calls, Texts, and Emails

When you contact us, submit a form, request service, or provide your contact information, you agree that Integrity Garage Doors & Gates may contact you regarding your request by phone, text message, email, or similar communication methods. Message and data rates may apply. You may ask us to stop sending non-essential communications at any time.

5. How We May Share Information

We do not sell customer personal information. We may share information when needed to operate our business, including with:

  • Scheduling, customer management, website hosting, analytics, marketing, payment processing, communication, or business software providers.
  • Financing providers, but only when you request or choose to apply for financing.
  • Suppliers, subcontractors, technicians, or service partners when needed to complete requested work.
  • Insurance providers, legal advisors, government authorities, or other parties when required by law, safety, fraud prevention, dispute resolution, or business protection needs.

6. Cookies, Analytics, and Advertising Tools

Our website may use cookies, pixels, analytics tools, advertising platforms, or similar technologies to help the website function, understand website traffic, measure advertising performance, improve user experience, and support local marketing. You can adjust cookie settings through your browser, though some features may not work properly if cookies are disabled.

7. Payments and Financing

Payments and financing applications may be handled by third-party providers. Those providers may collect and process information under their own privacy policies and terms. We encourage you to review their policies before submitting payment or financing information.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, email, phone system, text message, software platform, or internet transmission can be guaranteed completely secure.

9. Data Retention

We may keep information for as long as reasonably necessary to provide services, manage customer relationships, maintain business records, resolve disputes, comply with legal obligations, support warranties, and protect our rights.

10. Your Choices

You may contact us to request that we update, correct, or review information associated with your service request. You may also ask us to stop sending non-essential marketing communications. Some service, safety, billing, appointment, or legal communications may still be necessary to complete work or maintain records.

11. Children’s Privacy

Our website and services are intended for homeowners, property owners, property managers, and business customers. We do not knowingly collect personal information from children under 13.

Our website may include links to third-party websites, platforms, financing providers, booking tools, review sites, social media pages, or other services. We are not responsible for the privacy practices, content, or security of third-party websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

For questions about this Privacy Policy or how your information is handled, contact Integrity Garage Doors & Gates:

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Call (844) MY-G-DOOR